windows security

[samisaiffee]

i know i shouldnt be asking it here but i have an issue with my pc where i cant open windows security its just asking me to install a software from microsoft store is anyone willing to help

 

[Colif]

Which version of windows? 10 or 11?

have you looked on windows store? could be you need an update?
I would run windows update as well

does it say what you need?

 

[Brian Boru]

Welcome to the forum

If it's Windows Defender, go ahead and install it.

If not, what is the software?

MS store should be safe, don't worry about going there.

 

[Colif]

Windows defender should be installed already. Neither 10 or 11 will let you remove it. You can disable it but its still there in most cases.

Screenshots of the message would be good. Sounds suspect to me.

I would run malwarebytes and check PC is okay -- https://www.malwarebytes.com/mwb-download

 

[Brian Boru]

Sounds suspect to me.

I would run malwarebytes and check

Yeah, we need more info to clarify—could indeed be malware masquerading.

 

[samisaiffee]

Which version of windows? 10 or 11?

have you looked on windows store? could be you need an update?
I would run windows update as well

does it say what you need?

windows 11 i'll try updating it and let you know if its fixed

 

[samisaiffee]

Welcome to the forum

If it's Windows Defender, go ahead and install it.

If not, what is the software?

MS store should be safe, don't worry about going

Windows defender should be installed already. Neither 10 or 11 will let you remove it. You can disable it but its still there in most cases.

Screenshots of the message would be good. Sounds suspect to me.

I would run malwarebytes and check PC is okay -- https://www.malwarebytes.com/mwb-download

i cant download the malwarebytes app its restricted in my country and here's the link to the screenshot https://ibb.co/m8fq6yq

 

[samisaiffee]

Which version of windows? 10 or 11?

have you looked on windows store? could be you need an update?
I would run windows update as well

does it say what you need?

i did the update and nothing happened

 

[Lutfij]

Can you pass on a screenshot of all apps installed?
Start>type Control Panel>hit Enter>Uninstall a program.