URGENT NEED FOR HELP

[Yolain]

Hello I just mounted my pc I installed Windows before it gave me this error:

Your device ran into a problem and needs to restart.

We're just collecting some error info, and then we'll restart for you.

0% complete

Then this:

It seems that Windows did not load properly

I then did an automatic repair

And now it puts it in a loop:

Your device ran into a problem and needs to restart. We'll restart for you.

I can't do anything anymore I tried to uninstall it doesn't work I made orders in the cmd

Please help me

 

[COLGeek]

What, if anything, did you change or install just prior to this problem occurring?

 

[Yolain]

At first everything worked well I did the Windows updates I installed the amd and asus and opera drivers I restarted the pc then it showed me it's error message

 

[COLGeek]

What are the specifications for this system (make/model of each installed component)? Are you overclocking anything (CPU, GPU, memory)?

 

[Yolain]

Rx 7700 xt gaming oc 12gb

Ryzen 7 5800X

Vendgange rgb pro 2x16gb

Tuf gaming b550m plus wifi II

SN 580 WD Blue

And I installed the motherboard drivers with the armory crate application

Then the processor and graphics card on the AMD website

I didn't overclock anything

 

[COLGeek]

Is your motherboard BIOS fully up to date?

TUF GAMING B550M-PLUS WIFI II｜Motherboards｜ASUS USA

AMD B550 (Ryzen AM4) micro ATX gaming motherboard with PCIe 4.0, dual M.2, 10 DrMOS power stages, MTK Wi-Fi 6, 2.5 Gb Ethernet, HDMI, DisplayPort, SATA 6 Gbps, USB 3.2 Gen 2 Type-A and Type-C®, BIOS FlashBackâ¢, and Aura Sync RGB lighting support

www.asus.com

 

[Yolain]

Where can I verify this information

 

[Yolain]

I have version 3607

 

[COLGeek]

Update to the most recent version. May not fix the issue, but won't hurt either.

Then, I would recommend you download a "fresh" Windows install image, using a different USB drive, and perform a full clean installation of Windows. Like you had never installed before.

Here is a installation guide from our sibling site:

How To - Windows 11 clean install tutorial

Windows 11 Clean install tutorial This tutorial is intended to help you, step by step, to perform a clean install of Windows 11, version 23H2 or newer but can be equally applied to earlier versions which may have some basic differences in the screens you see but will largely remain similar in...

forums.tomshardware.com