Question Ubisoft

[grii13]

Initially, my Epic Games account was linked to an account named "auroragrey667." However, I had a shopping ban on this account, and I didn't know why. Ubisoft tried repeatedly to lift this ban, but couldn't, so I couldn't make purchases. Since I bought the games from Epic Games, I thought changing my Ubisoft account wouldn't be a problem, so I disconnected my Ubisoft account from my Epic Games account. I opened a new Ubisoft account. I linked the Epic Games account to the Ubisoft account, but when I tried to open the game from Epic Games, the Ubisoft launcher just hangs. The game won't open. Is there a solution for this? Are all the Ubisoft games I bought from Epic Games trash?