Issues with the main site.

[SHaines]

Hey folks,

Thanks for your patience. We're digging into this, but no ETA just yet. Please hang in there as we investigate.

 

[CParsons]

@CParsons I don't know how some of us can see it and others can't?

As @SHaines mentioned, we're looking into it to see if there's anything we can report to IT to have them address. However, in general, where you're located / what version of the site you are using will often yield different results for example:

UK: https://www.pcgamer.com/uk/pc-gamer-print-magazine/
US: https://www.pcgamer.com/pc-gamer-print-magazine/
Canada: https://www.pcgamer.com/pc-gamer-print-magazine/
AU: https://www.pcgamer.com/au/pc-gamer-print-magazine/

Some things are going to be tagged specifically for the UK and when searching or reviewing, they simply won't show on AU pages etc. That's not exactly what's going on here, there's something else happening in conjunction with this, but it explains why some portions of the site will have a bigger archive than others and some content will appear only appear on their own individual portions of the site.

 

[Colif]

Thank you for replying

 

[WilhelmScream]

An example of how the Archive functions (basically the best case scenario) for me. Entered July of this year and was seeing articles from the 7th. Refreshed and saw some from the 8th. Refreshed again and saw (i'm assuming) an up to date (around 8-9 articles added to what i was seeing previously) version of the archive since further refreshes didn't add any newer articles.

Other times i refresh a few times and don't see any change so i give up and come back like 5-10 minutes later and then it for some reason magically works and i get everything up to the current date (i'm assuming).

Via the Edge browser (up to date) and situated in Estonia. Sorry, was feeling "inspired" because this literally just now happened and i'm pretty sure that all my previous examples had been less fresh on my mind and possibly less nuanced.

All the best!

 

[WilhelmScream]

Hm. Have there been two site redesigns since the last post in this thread ? I remember some fonts looking different and afterwards it seemed like the All Content Archive worked a bit better. Now it has changed it's location on the site again and i struggle to get the most up to date list of articles (again). Nothing has changed on my end.

 

[CParsons]

Hm. Have there been two site redesigns since the last post in this thread ? I remember some fonts looking different and afterwards it seemed like the All Content Archive worked a bit better. Now it has changed it's location on the site again and i struggle to get the most up to date list of articles (again). Nothing has changed on my end.

Redesigns.. no. But there was almost certainly some bug fixes and improvements put in place.

Given the nature of the issue you're seeing, which seems to be hard to replicate and therefore hard to explain precisely to our tech support team, I would suggest making a screen capture video of what exactly it is that you're seeing when it happens.

This will allow use to share that video with the tech team and hopefully get some resolution for you.