Question New gaming pc no signal to monitor

[Bondyz123]

Hi all.
I'm very new to the gaming pc thing and for Christmas I bought my son a full set up dell monitor and gaming pc (pre built) both brand new. I went to set it up for him and to start with the pc would turn on for a second then go off again and so on. But I think there was a loose cable inside the machine because I pushed it in properly and the pc seemed to start up normally afterward. I connected it to the monitor via the vga cable? But the monitor just said no signal going into sleep mode. I then tried it on a TV with the same cable and the same happened so I then tried it with a hdmi cable to the TV again no signal. So I'm a bit stumped at the moment as what to do now as I don't know a lot about inner workings of a pc. I expected a plug and play type of thing.

I hope someone on here might me able to help me out with this as my son us gutted that he can't play with his new pc. And I can't get anyone in to look at it at the moment because I unfortunately have covid.
Thankyou in advance to anyone who may be able to guide me to get this working

 

[Bondyz123]

Hi thankyou for replying. I purchased the pc, monitor. Keyboard mouse and everything as a bundle deal so I would assume it should all be compatible. I would be interested to see the video you used how to I watch it from here as I can't see a link for it?
Kind regards and merry Christmas

 

[COLGeek]

What are the specs for this system (make/model of all installed components)? Or, if a brand name pre-built, what make/model?

 

[Brian Boru]

I would be interested to see the video you used how to I watch it from here as I can't see a link for it

The post you replied to is gone, so must have been a spammer spamming a video—we get that all the time.

Can you post a link to the Dell bundle you got?

Did you get an instruction manual or Quick Start Guide in the box? Or maybe a link to an online manual, probably in one of the order confirmation emails from Dell?

A TV can need configuring to 'Game' or 'PC' mode via its own control menu, but a monitor should be ready to go as far as I know. But you need some sort of manual or guide to know what's what with your particular components.

 

[Bondyz123]

The pc itself isn't actually a dell it's called a CIT Tornado. The monitor is a dell. I didnt get any instructions or links to it at all which made me think you just plug and play almost. I have taken a picture of the box is there a way I can post a picture of it on here fpr you all to see it?

 

[Bondyz123]

Can't seem to work out how to post a pic of the box on here but I will post the link to the exact bundle I bought.

https://www.onbuy.com/gb/fast-gaming-intel-quad-core-i5-16gb-pc-bundle-and-speakers~c8337~p44378303/

 

[BenchmarkForDays]

If you're using an HDMI cable to connect the monitor to your PC, make sure it's connected to the actual display port on the PC's graphics card.

Graphics card:

Graphics card HDMI display port:

 

[Brian Boru]

how to post a pic … on here

Upload your pic to an image hosting site like Imgur.com and then post a link it—your image will then show up in your post here.