games crash while playing.

[crypto61]

hello guys. when I play video games it gives me error and game crashes. I remove sides of my pc to make it cooler. I thought problem was temperature but I still have same problem. also I control my temperatures and its okay. I have cpu i5 9400f 16gb ddr 4 ram, and GPU RX580. CPU temperature is 65 C max while gaming and gpu temperature was 74 C while game crashed last time. sometime my games have visual distortion not artefacts but something like that it sometimes gives me wierd lines that coming of some objects in game and also it crashes. it gives me this error:https://ibb.co/Bc2CwzT. what can be a problem here?

 

[mjs warlord]

Nothing wrong with your temps.
What games are causing you a problem.
Dont know how much experience you got with pc's but type reliability monitor into the search bar bottom left.
With crashes you pc will have made crash reports in this graph , click on any red cross you see and google the error codes.

Type device manager into search box and look for yellow triangles on anything.
Update your card drivers.

Come back here with more details if you can as their are a lot of very clever people here.

 

[Brian Boru]

OP's image fyi:

 

[crypto61]

Nothing wrong with your temps.
What games are causing you a problem.
Dont know how much experience you got with pc's but type reliability monitor into the search bar bottom left.
With crashes you pc will have made crash reports in this graph , click on any red cross you see and google the error codes.

Type device manager into search box and look for yellow triangles on anything.
Update your card drivers.

Come back here with more details if you can as their are a lot of very clever people here.

I checked what you told me and this is the error.
https://ibb.co/KG0Wsxm . also I tried new video card driver and also older versions but problem still persists. I have this warnings in device manager. https://ibb.co/2hBy9Lv

 

[COLGeek]

What is the make/model of your power supply?

 

[crypto61]

DeeCool 800W GOLD. now I did some windows updates and will see what will happen in games.

 

[COLGeek]

DeeCool 800W GOLD. now I did some windows updates and will see what will happen in games.

What is the actual model number? Details matter.

 

[crypto61]

What is the actual model number? Details matter.

PSU model is PM800D. I hadn't problem after windows update, I am observing still, I think windows update fixed it.(I wish)​

 

[COLGeek]

PSU model is PM800D. I hadn't problem after windows update, I am observing still, I think windows update fixed it.(I wish)​

Understood. Just keep in mind that your PSU is not a high quality model. It should be okay enough for your current system, assuming it is working to full capacity.

How old is your PSU?

For future reference: https://forums.tomshardware.com/threads/power-supply-efficiency-ratings-80-plus.3835521/

 

[crypto61]

Understood. Just keep in mind that your PSU is not a high quality model. It should be okay enough for your current system, assuming it is working to full capacity.

How old is your PSU?

For future reference: https://forums.tomshardware.com/threads/power-supply-efficiency-ratings-80-plus.3835521/

its about 1 year old. I thought my psu was very good for my system. cause this gpu is old and doesn't need very strong psu as latest GPU's need.

 

[crypto61]

I updated windows, gpu driver, also bios and I still got the same error. I think PSU or GPU has a problem.

 

[COLGeek]

Do you access to another PSU or GPU?

 

[crypto61]

Do you access to another PSU or GPU?

I haven't another GPU, I have another PSU but it's much weaker. also how can I stress GPU properly to see faster if it still have a problem? cause I was playing 2 days and hadn't problem. now it crashed again.

 

[COLGeek]

The intent is to isolate the problem. As long as the other PSU is sufficient to properly power your GPU, it should be okay.

What is the make/model of the second PSU?

 

[JarlBSoD]

Not saying this is the same problem but some years a go a friend of mine had similar issues, got weird grfx effects etc, in his case it turned out to be the PSU that was dying and not delivering enough power (probably) to his GPU.

 

[crypto61]

I installed windows 11 and hadn't error for 3 days already. Could it be windows problem?

 

[Colif]

I installed windows 11 and hadn't error for 3 days already. Could it be windows problem?

was it a clean install or an update? If clean, you replaced all the drivers... update could have achieved same thing as windows update should check for win 11 drivers.

 

[crypto61]

it got me error again after 1 week. how can I stress gpu properly to see problem imadiatelly. I tried 3D mark, Furmark , aida64 but every test passed without problem even though games make pc crash. so can you tell me test that shows possible error imadiatelly?

 

[JarlBSoD]

it got me error again after 1 week. how can I stress gpu properly to see problem imadiatelly. I tried 3D mark, Furmark , aida64 but every test passed without problem even though games make pc crash. so can you tell me test that shows possible error imadiatelly?

Check the eventviewer in windows and start looking for errors. Be aware though, some Errors in event viewer arn't actually errors so don't panic if you for example see Distributed com and Kernel Power errors.

 

[JarlBSoD]

Or do a clean reinstall of windows.

 

[crypto61]

Or do a clean reinstall of windows.

I reinstall windows already as I said. it gives me this error and what does it means. "The server {FD06603A-2BDF-4BB1-B7DF-5DC68F353601} did not register with DCOM within the required timeout."

 

[JarlBSoD]

I reinstall windows already as I said. it gives me this error and what does it means. "The server {FD06603A-2BDF-4BB1-B7DF-5DC68F353601} did not register with DCOM within the required timeout."

Usually nothing to worry about. you can search for the number in the brackets in registry and see what it refers to but 99.9999999999% of the time it's a none issue. Allmost everyone has DCOM errors in eventviewer since the day of Windows XP.

 

[JarlBSoD]

What you want to do is to take note of the time when a game crashes and then go back to the loogs and look around that time to see if you find anything.

 

[crypto61]

Usually nothing to worry about. you can search for the number in the brackets in registry and see what it refers to but 99.9999999999% of the time it's a none issue. Allmost everyone has DCOM errors in eventviewer since the day of Windows XP.

that is the error which crashes the games. I just want 1 good test to just see and test my computer but I can't get any solid test program. 3dmark, furmark, aida64. they don't give me results what I need to test my pc. do you know any better test?