Problem with my PC freeze and crash.

[Ninoceros35]

I'm going to wait a bit before doing all that for the moment I haven't had a bug I've deactivated the quick start I'll let you know if I still have the bug

 

[Colif]

Am i far of to suggest that it could be one of the windows updates namely DirectX12 that could be causing these issues, especially when we have the capable tools to run them, it's so odd how more so in current days these sorts of issues have grown. I will try and update my bios when i get hold of a usb stick.

DX12 rarely updates though, its newest version is DX12 Ultimate and the only way to get updates is through windows update.

Which version of DirectX is on your PC? - Microsoft Support

Find out which version of DirectX is on your computer so you can help your game or multimedia software to work properly.

support.microsoft.com

its also difficult to tell when I last got an update as it doesn't have version numbers outside of its name. Most windows updates are just .net or Cumulative. Sure, the CU could include them I guess but I am not in a habit of reading all the changes, and MS aren't in the habit of including them in the notes either.

Don't do below unless you find you need to.

I would only reset if everything else doesn't work. I would suggest a repair install before then.
You don't lose anything then. All it does is replaces windows, you do need to get all the updates after but that doesn't take that long

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...

www.elevenforum.com

I try to avoid suggesting clean installs until I run out of ideas. As I see it as giving up. I have resisted it myself in the last 5 years, and I had to do a repair install a few years ago so I know it works.

@D00B3RRY what AMD GPU do you have? Only ask as I suspect there are different driver versions for each card, but if you have same card as Nino it might help.

 

[Ninoceros35]

Thank you very much I will try that

 

[Colif]

Wait and see if it comes back before doing anything else.

No point wasting your time otherwise

I have seen resets wipe windows completely instead of repair it. I don't really like them much, I prefer either a repair install or clean install. You are more in control in both of those.

 

[Ninoceros35]

I did a Windows repair yesterday as you advised me and last night while playing I noticed that the bug had returned this morning my PC was still freezing I think it's sure now it's a problem with software.I'm going to try to start my PC by removing some of the software that starts at the same time as Windows

 

[Ninoceros35]

In fact I don't understand because I can't reproduce the bug myself. Sometimes the bug is this product and when I open a lot of Google pages and I have videos, and I act like when the bug is this product, it doesn't happen.

 

[Colif]

problems that only sometimes happen are worse than constant ones.
I have had two that survived a clean install after we had checked every part of the PC It was only after there were no drivers on PC and it still happened that I knew it was hardware. In both my cases it was a peripheral, so realistically it could be anything plugged into the PC. Mine were speakers and a mouse.

Anything old attached that has always worked before? I never even thought it was my speakers as they had always worked until then.

Did you try all this?
Generally have to start somewhere so testing all the hardware is a good place.

No real easy way to test Ryzen CPU, Prime 95 is one way but its more a test to see if it BSOD during test, and if your cooling is bad it can end warmly. Its only program I have run that auto puts cores at 90C

Motherboards also have no tests, though updating BIOS can help fix things

PSU is harder to do, depends on what you own
the paper clip method - https://forums.tomshardware.com/threads/what-is-the-paperclip-method-of-testing-a-psu.1336402/ - but this just tests it works, we know that.

or multimeter https://www.lifewire.com/how-to-manually-test-a-power-supply-with-a-multimeter-2626158

or in the BIOS to check the +3.3V, +5V, and +12V. - https://www.lifewire.com/power-supply-voltage-tolerances-2624583

not going to be the case

Can also run this on storage for a 2nd opinion:
Click Blue icons for Crystaldiskinfo -

Crystal Dew World

Simply start it, it auto checks the SMART scores on the drives


HWINFO is useful to monitor temps with:

Info - How to use HWINFO to track temps on PC

Download HWINFO - https://www.hwinfo.com/download/ when you open the app, click the tick box next to show sensors only, and click run in the next window, click on the gear icon in bottom right, this opens settings. On General tab, under polling period, set it to 500 and click the set button...

forums.pcgamer.com

It could be a driver as well, I guess I can look at what is there.

Can you download and run Driverview - http://www.nirsoft.net/utils/driverview.html

All it does is looks at drivers installed; it won't install any (this is intentional as 3rd party driver updaters often get it wrong)

When you run it, go into view tab and set it to hide all Microsoft drivers, will make list shorter.

Take a screenshot from (and including)Driver name to (and including)Creation date.

upload it to an image sharing website and show link here (https://forums.pcgamer.com/threads/how-to-post-images-using-imgur.131444/)

All I would do is look at driver versions (or dates if you lucky to have any) to see what might have newer versions.