Problem with the external hard drive

Jan 22, 2024
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My external hard drive has stopped working. The disc is no longer readable . When I connect the disc to my computer, the system asks me to format it.

There are very important files on the disc.

Does anyone know how to help me?
 

Brian Boru

King of Munster
Moderator
Welcome to the forum :)

There are very important files on the disc.

Is that the only copy of those files?

Someone more knowledgeable should be along soon. To help you, they will need to know:
Make/model of the disk.
What OS have you?
What is the connection to PC—eg USB?

Can you try connecting the disk to another computer?
Did anything 'bad' happen to the disk recently—eg fell on floor, power cut, etc?
 
Jan 22, 2024
4
4
15
Visit site
Welcome to the forum :)



Is that the only copy of those files?

Someone more knowledgeable should be along soon. To help you, they will need to know:
Make/model of the disk.
What OS have you?
What is the connection to PC—eg USB?

Can you try connecting the disk to another computer?
Did anything 'bad' happen to the disk recently—eg fell on floor, power cut, etc?
Yes, this is the only copy .
Western Digital 320 gb HDD.
Windows 10.
USB.
The drive just stopped working and I don't understand why...
I pulled the drive out of the box and connected it directly to my PC via the SATA interface.
I see the following picture.
 
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Jan 22, 2024
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I forgot to say that I managed to solve the problem )

First, I managed to make a copy of the damaged drive using Clonezilla.

I came across this video tutorial.

View: https://www.youtube.com/watch?v=0L2vCS-dV-M


True, it cost me $97.95, but that's nothing compared to taking the disc to a technician. I risked losing my files forever. But I can't afford to pay a lot of money.
Let me tell you a little bit about how I did it.
I downloaded Hetman Partition Recovery , the program displayed my RAW drive, which used to be FAT, and started a full scan. It found most of my files and successfully recovered them. Yes, it couldn't recover all the files, but I was lucky: I recovered the most important ones .

And yes, make copies of important files (discs) for the future.

Also, thanks to everyone who tried to help me)
 
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