Question Error code, when attempting to lauch games

[bunnyo]

Hi everyone,

I just did a full reset of my Windows 11 laptop and
set everything up fresh. Most things are working fine now – including
most Xbox/Windows games.

The affected games are mostly cheap
indie titles that I purchased as part of bundle deals. These bundles
include versions for multiple platforms (Xbox One, Series X/S, and
Windows). It seems rather random which games are affected – I own many
such bundles, but only a few show this error:

"LowLevelFatalError [File:\Fork GDK\UnrealEngine56\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 1015]
Payload->Queue.D3DCommandQueue->GetClockCalibration(&LocalTiming->GPUTimestamp,
&LocalTiming->CPUTimestamp) failed
at D:\Fork GDK\UnrealEngine56\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:907
with error E_FAIL"

However,
those specific games simply won’t launch. Instead, I always get the
same error code (even after reinstalling the game, restarting, repairing, resetting the Xbox app and the Microsoft Store).

Additionally,
I have installed all drivers, including bios and graphics card drivers,
DirectX, net Frameworks and all Windows updates are up to date. I have
also tried adjusting various DirectX settings, but this did not resolve
the issue.

I know my laptops specs are rather low quality but still I'm able to play games like Grounded smoothly on mid settings.

Lenovo 82C7
AMD Ryzen 5 3500U / 2,1 GHz
AMD Radeon Vega 8
8 GB RAM DDR4

I’d prefer not to dig deep into the system again, since everything else is currently stable.

Thanks in advance!

 

[Charagma]

Not an expert on this but from what I see it is a Direct X problem. Check if your GPU can run DX12 (first). Some games have the command line option to switch to a lower DX version. Try changing it to maybe a DX11 or DX 10. You might have to copy the related DX files to your game directory. Found several games that for some reason need it but it never copies.

Alternatively you can try running the games in Vulkan. Download Vulkan SDK and then find the Latest Dxvk files on github. From here I normally sit and play around. Follow their instruction as to which files to copy to the game directory and then start from DX11 32bit down (each time trying to start the game after copying the files). If non of the 32bit files work then switch over to the 64bit folder and do the same. My problem is mainly I can never figure out if I need 64bit or 32bit versions.

You might even have an anti-virus that placed an important file under quarantine. Have a look at your anti-virus history page and see if there is anything relating to the folder or game you are trying to play.

Lastly several of the Unreal engine games has a build in system check. I remember Horizon had one and there was a mod on Nexus mods that removed this system check. Look around on Nexus if there is something that bypass the system checking.

Hope one of the options help.

 

[Colif]

Not an expert on this but from what I see it is a Direct X problem. Check if your GPU can run DX12 (first). Some games have the command line option to switch to a lower DX version. Try changing it to maybe a DX11 or DX 10. You might have to copy the related DX files to your game directory. Found several games that for some reason need it but it never copies.

https://psref.lenovo.com/syspool/Sys/PDF/Lenovo/Lenovo_V15_ADA/Lenovo_V15_ADA_Spec.PDF
looks to be DX12

its running integrated graphics so it could be a memory thing, his laptop only has 8gb total meaning IGPU only has 4gb of ram to use. More ram might fix it.

Payload->Queue.D3DCommandQueue->GetClockCalibration(&LocalTiming->GPUTimestamp, &LocalTiming->CPUTimestamp) failed

UE
This function is used to synchronize timestamps between the GPU and CPU, which is crucial for accurate performance profiling, frame timing, and other low-level graphics operations.

One solution offered is more memory, could be lack of resources.

Alas the best you can do is 12gb

which makes me think you have a 4gb stick in one slot so you could at least make it 8gb

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