Recent content by augmentedchikken

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    Question Master Chief Collection not saving controls when I quit the game.

    Is anyone going to answer? I've posted this almost a week ago and nobody has thus responded. I would really appreciate a reply.
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    Question Master Chief Collection not saving controls when I quit the game.

    I have the Master Chief Collection on Steam and I haven't used my computer in a while. Unfortunately there's this thing where every time I start the game it asks me what input method I want to use and I keep clicking mouse & keyboard. On top of that every time I quit out the game it seems to...
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    How reset all data for Halo: The Master Chief Collection

    How do I contact Steam to re-access my old account?
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    How reset all data for Halo: The Master Chief Collection

    I tried searching for passwords in Chrome already and I guess I never accessed the Microsoft account while in the browser. Maybe I can contact a Steam agent so they can help me get into my old Steam account, as I already did create a new one. I also tried calling Microsoft as you suggested...
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    How reset all data for Halo: The Master Chief Collection

    Oh okay well I can't do that unfortunately since I don't have any of the credentials. Thanks anyways.👍
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    How reset all data for Halo: The Master Chief Collection

    I don't have the credentials like the card info or old Steam activation keys to confirm the identity of the account. They sent me an automated message to my email telling me to provide that info which I don't have.
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    How reset all data for Halo: The Master Chief Collection

    Didn't you send me the Steam support guide? I tried it and it didn't work.
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    How reset all data for Halo: The Master Chief Collection

    I got the automated message that said the following: "Hello, I'm happy to help with this problem. First, I'll need some more information to verify that you're the owner of this account. There are a number of ways to verify ownership. Click on any of the following links to find what type of...
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    How reset all data for Halo: The Master Chief Collection

    I filled out that form that you sent me, and I got a message on their webpage that says: "Your help request has been submitted to Steam Support. Your reference code is HT-8PJV-WCF5-K8TM. Once a support agent has responded to your request you will receive a notification email sent to (my email...
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    How reset all data for Halo: The Master Chief Collection

    I also can't try many other options anymore because I factory reset my computer and I no longer have access to my Steam account since I can't use the email it's associated to. So unfortunately I won't be able to fix the problem. Thanks for the help anyway!👍
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    How reset all data for Halo: The Master Chief Collection

    I did try reinstalling the game completely and you're right it was a bit time consuming to do so. However it still did not work as it kept asking me to log in to the old account. I also indeed have used the old account before to play this game, but currently I don't remember the password.
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    How reset all data for Halo: The Master Chief Collection

    It says when I start the game a pop up page that reads: "Because you're accessing sensitive info, We need to verify your password." It wants me to log into an old email that I no longer have access to, and when I click "sign in with a different Microsoft account" nothing happens it just keeps...
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