Having problem while trying to use 2.5 inch sata ssd via sata to type-c cable

[bjornthehouns]

There was a 2.5 inch Samsung 870 evo Sata SDD in my older laptop. After buying new laptop, I did want to utilize this disk. So I bought a sata to type-c cable.

However, when I plug the disk to laptop, Win 11 says it did not recognize this disk. I do not see the disk at disk management. In device manager, it says "unknown usb device (port reset failed).

This is the problem I am having. What could the solution be?

 

[Brian Boru]

Welcome to the forum

What make/model are the laptops, especially the new one?

 

[bjornthehouns]

Thank you.

Tulpar T7 V21.9.1 17,3" Gaming Laptop | Monster Notebook

This is the notebook I bought.

• Intel® Alder Lake Core™ i7-12700H 14C/20T; 24MB L3; E-CORE Max 3.50GHZ P-CORE Max 4.7GHZ;45W ;10nm SuperFin
• Windows 11 Home Single Language
• 8 GB RTX 3070Ti 256 Bit Max-P 125 Watt + 25Watt DB 2.0
• 17,3" QHD 2560x1440 165Hz IPS Mat LED Ekran
• 16GB (2x8GB) DDR5 4800MHz
• 1TB PCIe M.2 2280 3.0 x4

It has a thunderbolt4/usb type-c plug. This is how I connect my old sata ssd but it does no work.

 

[COLGeek]

Was the older SSD encrypted with Bitlocker?

Do you have a link to the specific cable you purchased?

 

[bjornthehouns]

Was the older SSD encrypted with Bitlocker?

This is the first time I heard something like that so I do not know if it is or not. But when I first bought it, I just plug it to my old laptop and it just worked.

Alfais 4393 Type C 3.1 Usb To 2.5 3.5 İnç Sata Ssd Hdd Hard Disk Dvd Kablosu, Siyah : Amazon.com.tr: Bilgisayar
This is the cable I bought. Unfortunately, the website in Turkish. I could not find the cable in English sources. But in its description, it says "you can plug your 2.5 inch sata ssd and it works".

Edit:
For experiment, I tried to plug 2.5 hdd drive of my old pc, which windows 10 installed on, to my new pc. The same problem happened.
I do not know if the cable is to blame bc the new pc detecting something nonetheless even if it does not give me access to its files.

 

[COLGeek]

An HDD needs more power than a SSD. It is possible you have a defective adapter cable.

 

[bjornthehouns]

It is possible you have a defective adapter cable.

I hope it is not. I really hate refund procedures.