Recent content by francesconiJ

Hello again! Unfortunate update: So I keep having this repeated issue even after fixing it! Since 9AM today until 4:30 PM today I had to update the driver 3X. The same stupid D3D11 message kept popping up. I looked in Device Manager and each time the graphics card was disabled. It gave me...

I can post a picture of the back if that would be helpful. I don't see how I can on here though. The only option I see is to insert a URL. (Again see above - I'm an idiot). Thanks!!

Thanks! I don't see an HDMI port in the top. It's only in the bottom. I looked a good while just now lol.

To be honest, I'm not sure. It's connected via HDMI cable from monitor to the HDMI port on the back of the tower. I don't see anywhere else where there is an HDMI port on the tower...

Thanks!!!

Whoops! I found out the graphics card. It is AMD Radeon RX 6500 XT. I don't know what driver Geek Squad updated. I thought I updated a driver (using Google search to figure it out), but I don't know which one! I'll look in to other games with free demos too.

Yes, it was working fine with the game for about 2 days. I don't recall any event (e.g., Windows update) occurring in that time that might have impacted it. Geek Squad "fixed" the problem by updating "the driver" they said. They didn't say which one. It was "fixed" for 2 hours, then reverted...

Sorry, I lied. It is the Legion Tower 5!

Thanks for the response! Yes, I have!

Thanks for the response! It is a Lenovo Legion 5i I believe. I can try to find the link!

Hi! Thanks for replying! I am so lost (I'm a neuroscientist, not gamer or IT professional). He is trying to play Police Simulator on the Steam platform. Every game platform works fine (he only has Roblox in addition to Steam) until the message comes up on accessing Steam games; then even Roblox...

Hello! I just bought a gaming computer for my son. It worked fine running Steam and Roblox for about 2 days. And then when he opened up a Steam game he had been playing those two days it gave this message, "A D3D11-compatible GPU (Feature Level 11.0, Shader Model 5.0) is required to run the...