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The best thing about my current chair is the lumbar support. Bad backs run in my family - they practically gallop! So good back support is important to me.
My chair is rated for 6-8 hours of use, but I still have to use a pillow because it's not ergonomic enough for my back. I've also lost the screws, but luckily enough my brother is a Toyota fanatic so he had a bunch of extra car screws that fit. It works well enough, but it would be good to...