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Also a bit cheaper option at Best Buy but a model down from the first one im showing, but more in budget
https://www.bestbuy.com/site/lenovo-legion-slim-5-16-gaming-laptop-1920-x-1200-ryzen-5-7640hs-with-16gb-memory-nvidia-geforce-rtx-4060-512gb-storage-storm-grey/6534469.p?skuId=6534469
I would definitely return that one, something defective on the cooling on it for sure.
If you can stretch it, the Lenovo Legion Slim 7 series is a fantastic laptop and one of the better performers for thermals as well. The one for $1399 is quite a bit more powerful than your current one as well...